Privacy Policy
 

AXIOMETA LABS – PRIVACY POLICY
Website: www.axiometapeptides.com
Email: hello@axiometapeptides.com

1. Overview
This Privacy Policy explains how Axiometa Labs (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or place an order.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect
We may collect the following categories of personal data:
a. Identity & Contact Data

• Name

• Billing and delivery address

• Email address

• Telephone number

b. Transaction Data

• Order details

• Payment status (note: we do not store full card details)

c. Technical Data

• IP address

• Browser type and version

• Device type

• Time zone setting

• Website usage data (pages viewed, interactions)

d. Marketing & Communications Data

• Preferences for receiving marketing (if opted in)

• Communication history
   

3. What We Do NOT Collect
We do not intentionally collect:

• Health or medical data

• Sensitive personal data (as defined under GDPR)

Our products are not intended for personal or medical use, and we do not profile users for health-related purposes.

4. How We Use Your Data
We use your data for the following purposes:

• To process and fulfil orders

• To manage payments and prevent fraud

• To communicate with you regarding orders or enquiries

• To improve website functionality and performance

• To comply with legal and regulatory obligations
   

5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to fulfil your orders

• Legitimate interests – to operate, improve, and secure our business

• Legal obligation – to comply with applicable laws

• Consent – for marketing communications (where applicable)
   

6. Payment Processing
Payments are processed via secure third-party providers (e.g. Stripe, PayPal or equivalent).

• We do not store full payment card details

• Payment processors handle your data in accordance with their own privacy policies
   

7. Data Sharing
We may share your data with:

• Payment processors

• Delivery and logistics providers

• Website hosting and technical service providers

• Fraud prevention and security services

We do not sell or rent your personal data to third parties.

8. International Transfers
Some service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses

• Adequacy decisions
   

9. Data Retention
We retain personal data only as long as necessary:

• Order and transaction data: typically up to 6 years (for legal and tax purposes)

• Marketing data: until you withdraw consent

• Technical data: retained for analytics and security purposes for a limited period
   

10. Your Rights
Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (for marketing)
   

To exercise your rights, contact:
hello@axiometapeptides.com

11. Cookies and Tracking
We use cookies and similar technologies to:

• Enable core website functionality

• Analyse website traffic

• Improve user experience

You can control cookies through your browser settings.
If you use analytics or advertising tools (e.g. Google Analytics), ensure you disclose them here if active.

12. Data Security
We implement appropriate technical and organisational measures to protect your data, including:

• Secure servers and encryption

• Access controls

• Payment security standards

However, no system is completely secure, and we cannot guarantee absolute security.

13. Fraud Prevention
We may process personal data to:

• Detect and prevent fraud

• Verify transactions

• Protect our business and customers

This is done under our legitimate interests.

14. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

15. Changes to This Policy
We may update this Privacy Policy at any time.
The latest version will always be available on our website.

16. Contact
For privacy-related enquiries:
Axiometa Labs

Email: hello@axiometapeptides.com
Website: www.axiometapeptides.com

17. Complaints
If you believe your data has been handled improperly, you have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk